We understand that circumstances may change your travel plans. Please keep in mind that there is a credit card processing fee charged to us for all transactions whether or not the reservation gets canceled.
a.- Customers who cancel more than 12 hours from the Pick-up time will be charged a non-refundable processing fee of $15 per reservation/leg to cover the credit card processing cost.
b.- Customers who cancel less than 12 hours from the Pick-up time will be charged the full amount of the Total Fare.
c.- In cases where your reservation is set to a "No-Show", no refund will be eligible.